SHIPPING & DELIVERY

AUSTRALIA

FREE AUSTRALIA-WIDE STANDARD SHIPPING ON ALL ORDERS!

Optional Upgrade to Express Shipping       $13

Delivery Times

Once your order is placed, it will generally be dispatched the same or next business day unless it is a bespoke item tailored to your specific requirements or sizing. All delivery times are subject to Australia Post services, which at the moment have been severely affected by the reduced number of domestic flights due to Covid 19.

Please note also that to keep our prices as low as possible many of our items are shipped by AusPost letter post which unfortunately is not trackable.    Should Tracking be available on your order details will be included in your confirmation of dispatch email.

Orders are posted from SE Queensland. For approximate delivery times see below;

Queensland Standard                         2 - 4 business days

Interstate Standard                             5 - 7 business days

Australia Express Shipping                 1 - 2 business days

Orders which select Express Shipping will be prioritised for immediate processing (subject to stock availability).  Dependent upon the destination of your delivery, your parcel should be delivered within 1-2 business days for orders received before midday. If a delay on dispatch due to stock shortages is anticipated in excess of 3 business days, you will be informed by email.

 

INTERNATIONAL DELIVERY

PLEASE NOTE - DUE TO THE CURRENT COVID 19 SITUATION, WE HAVE SUSPENDED ALL INTERNATIONAL DELIVERIES.  WE WILL REVIEW THIS AS SOON AS THE SITUATION IMPROVES.  

All international orders are dispatched with Australia Post International Airmail – Deliveries usually take between 10 and 14 WORKING days (excludes holidays and weekends), but are not trackable.

International Delivery charges are a flat rate fee as follows:


NEW ZEALAND           $15.00  

REST OF WORLD        $20.00 

Please note there are some countries that we do not deliver to so if no shipping charge is shown when you complete your address then sadly we do not deliver to your country. For a full list of excluded countries please email us at deb@pebblesandpaws.com.au

 

CUSTOMS & DUTY

Please note Government Tax agencies may impose import duty and tax on imports into their country, and the customer is liable for any taxes incurred.  We have no control at all over what parcels are selected for inspection and/or imposition of duty/taxes.

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